Contact us
FAQ's
-
Can I use my gift card for an online purchase?
Yes, with a work around.
At this time, gift cards are not accepted as payment for an online purchase, however if you screen shot an image of your cart and text the image to 415 419 1339 (store's mobile phone) as well as an image of the back of your gift card, we will happily process the payment in store. As long as we can see items in your cart and access the gift card number we can redeem your gift card.
-
What is BOPIS?
BOPIS is a acronym you will see often on ecom sites, it stands for Buy Online Pick Up In Store.
With the increase of online shopping, many customers are taking advantage of in store pick up.
Note: We do not offer same day pick up unless pre-arranged with one of our employees by text.
All online ecom purchases using the shipping method "PICK UP IN STORE" will be available the following business day.
If you need to pick up same day, please text 415 419 1339.
If you see an item marked BOPIS (Buy Online Pick Up In Store) it is likely large, incredibly fragile or odd sized.
At this time, we are opting not to ship fragile or extremely heavy items.
Thank you for understanding.